OUR PERSONAL GUARANTEE:
We provide a FULL 7 DAY TRIAL GUARANTEE !!! That means, the day you receive the knife you have a full 7 day trial period. If you’re not fully satisfied in the performance and quality of this knife, you can send it back for refund, minus a small 15% restocking fee. This fee covers our handling & merchant account fees. Also, we also have a Wear-N-Tear fee, only if it needs to be applied based on the percentage of wear and tear useage. Typically it could be anywhere from 0% if it comes back in Mint, Like-New condition, up to 20-30% if it shows signs of visible wear and tear. Although the FOX Karambit Talon Blade is extremely durable, we do NOT accept returns on blades that are dented, chipped or broken, as that shows obvious signs of abuse of the knife. Please contact us first before sharpening or altering the blade if you feel there is any issues with your knife. Any alterations to the blade that are done by the customer that are noticed by us if it is returned will deem the warranty void. With that said, we are confident of the quality and satisfaction that you’ll receive in the full use of this Utility/CQC Defense Knife.

Returns & Cancelations Policy:
You may return most new, unopened items within 7 days of delivery for a refund, (minus 10% for merchant & processing fees). The 10% merchant & processing fee applies to cancelations to your order as well. You must pay for return shipping for all refunds. The only exception where we will pay the return shipping costs if the return is a result of our error.

You should expect to receive your refund within four weeks of sending your item(s) to the return shipper, however, in many cases though you will receive your refund usually within 7 business days. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

You must pay for the shipping for any returned items and we only accept USPS Priority Mail (Flat Rate Shipping). Returning items MUST be insured for the full amount of what you paid for them as we will NOT be responsible for any lost shipments.

Shipping:
We can ship to virtually any address in the world, but if there are laws within your country that prohibit liner locked knives, then please refrain from ordering. If you do decide to order and we cannot ship to your country you will be charged a merchant & processing fee of 15% on the total amount ordered. We strongly encourage all of our international customers to please contact us first to find out if we are are allowed to ship any of our knives.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may or may not appear on the shipping quotes page.

Also, with the demand growing for FOX Karambit knives, we can be back ordered from anywhere between 5 to 7 weeks. If you want to know where we are at in our current stock of this (or any) product you're wanting to order, it's best to email or call us so we can let you know our current status. Otherwise if you place your order then you will understand that it could take that long for you to receive it; even if an next day shipment order has been placed.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. 

We encourage ALL customers who are placing international orders to contact us first before they place their order so we can provide accurate shipping charges as our checkout menu may not provide that information.

Lastly, we are not responsible for lost shipments. If you want to insure your package you must request it by directly calling us (PH: 281-770-2565) or by emailing us (EMAIL: lad@renutechsolutions.com), and additional charges will apply (only if you request the added cost for insurance). No reimbursments will given for lost shipments.

PLEASE READ OUR TERMS AND CONDITIONS:
Under our Terms and Conditions (at our Checkout area), YOU MUST VERIFY (before proceeding with your order) that you are at least 18 years of age to make this purchase. If you are NOT at least 18 years of age, please DO NOT proceed with this purchase as we cannot sell to minors (under 18 years of age).

IMPORTANT NOTE FOR NEW YORK RESIDENTS ONLY:
Due to Laws currently in force in the State of New York that have recently been passed, ReNu Tech Solutions, LLC cannot ship or sell knives to individuals who are residents of New York State. Also, if you are a New York State resident and you proceed to place your order and for some reason it does go through, you will be reimbursed the amount paid minus 10% (of the total purchase price) as a result of the merchant fees that we have to incur.

Lastly, you MUST be OVER 18 years of age to purchase and/or use ANY of our knives that we have have for sale. - Thank you, Ladislao Mandiola

If you have any questions, PLEASE call us at: (281) 770-2565 or you can email us: lad@renutechsolutions.com. Thank you in advance for your understanding and support.